Shipping Information
Transparent pricing with shipping included in every order
Simple, Transparent Pricing
Shipping Costs Included
We believe in transparent pricing without surprises at checkout. That's why:
- All product prices include shipping - no hidden fees
- Single price nationwide - same cost for urban or rural
- Multiple roasters, one simple price - no complex calculations
This approach means you always know exactly what you'll pay, regardless of where your coffee comes from or where you live in New Zealand.
Delivery Options
Processing & Roasting
Order Placed
Your order is received and sent to the roaster immediately
Fresh Roasting
Coffee is roasted to order within 1-2 business days
Careful Packaging
Packed fresh in eco-friendly, protective packaging
Dispatched
Shipped directly from the roaster within 2-3 business days
Why We Include Shipping
No Surprises
See the full price upfront. No unexpected shipping costs at checkout means better budgeting for your coffee.
Fair for Everyone
Whether you're in Auckland CBD or rural Otago, you pay the same price. We believe in equal access to great coffee.
Multiple Roasters
We work with roasters nationwide. Including shipping means you don't pay different rates for different roasters.
Simple Shopping
Compare coffees easily knowing the price you see is the price you pay. No complex shipping calculations needed.
Delivery Coverage
Major Cities
Auckland, Wellington, Christchurch, Hamilton, Tauranga, Dunedin
1-3 business daysRegional Towns
Rotorua, Palmerston North, Nelson, Invercargill, New Plymouth
2-4 business daysRural Areas
Rural delivery addresses throughout New Zealand
4-7 business daysImportant Information
Business Days
All delivery times are calculated in business days (Monday-Friday). Orders placed after 2pm Friday will be processed the following Monday.
Gift Orders
Gift orders can be sent directly to the recipient. The price shown includes delivery to anywhere in New Zealand.
Packaging
We use recyclable cardboard boxes and biodegradable packing materials. Your coffee arrives fresh in one-way valve bags.
Tracking
You'll receive a tracking number via email once your order ships. Track your package directly with our courier partners.
Subscription Deliveries
Regular Deliveries, Predictable Pricing
Coffee subscriptions include delivery and ship automatically based on your chosen frequency:
- Weekly: Every 7 days
- Fortnightly: Every 14 days
- Monthly: Every 30 days
All subscription prices include delivery costs. You can modify your schedule anytime, and you'll always know exactly what you're paying.